Navigating through the Portal
Once logged into the client portal, 4 different menu items are available:
- Home
- Submissions
- Pay Account
- UI VDL Website
Client Portal Home screen:
Notes for the Home screen:
➢ If you select the 
this allows you to create a new submission
➢ If you select the 
this allows you to view any rejected submissions
➢ If you select the 
this allows you to view any on-hold submissions
➢ If you hover over some of the buttons, it pops up info to tell you what the button will do.
➢ You can click on any of the Most Recent Submissions to view additional information on the case
➢ For the Most Recent Attachments, you can download the file or view it as a PDF file on your screen
Client Portal Submissions screen:
STARTED
- The Started Tab lists submissions that have been created, but not yet completed and submitted to the lab.
- The Reference Number, Date Created, Receiving Lab, Carrier Tracking Number, and Status are displayed for each submission draft.
SUBMITTED
- The Submitted tab lists submissions that have been submitted to the lab.
- The Reference Number, Date Created, Receiving Lab, and Status are displayed for each submission.
LAB COMPLETED
- The Lab Complete tab lists submissions that have been completed by the lab.
- The Reference Number, Date Created, Receiving Lab, Carrier Tracking Number, and Status are displayed for each completed submission.
Client Portal Pay Account screen:
This takes you to the university website where you can make a payment on your account: https://ipay.uillinois.edu/gar/welcome.cfm
Click here to return to the Client Portal Information Page
